Our Service Reviews

Feefo is a customer feedback tool that collects straightforward tour reviews from genuine customers only, meaning our level of service given to each client is independently reviewed via Feefo. You can trust our ratings 100%. Our latest 20 reviews are listed below, to see more feedback scroll to the bottom of this page and click the button.

Interesting tour for cathedral and history buffs +

The Hundred Years War Tour

Guides were very experienced and knowledgeable and tried very hard to ensure we had an enjoyable experience. I was disappointed with two of the hotels where we had small rooms and felt very cramped.
The best evening meals were in restaurants as opposed to the hotels, so I would suggest dining...

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Guides were very experienced and knowledgeable and tried very hard to ensure we had an enjoyable experience. I was disappointed with two of the hotels where we had small rooms and felt very cramped.
The best evening meals were in restaurants as opposed to the hotels, so I would suggest dining at more restaurants, or if not, that we be given a choice in the hotel restaurants, which were set menus only.
There was a lot of train travel which became very tiring towards the end of the tour when we had three straight days of it. Overall the tour was well organised and the places we visited quite interesting.

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Left by Verified Customer on

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The Napoleonic War In Southern Spain

I have sent my comments to Alan at his email address.

Left by Chuck on

Great Patriotic War in detail. ++

Russia 1941-1943

A super experience Thoroughly recommended.
The battlefield tours were made very interesting and rewarding by Bob Kershaw's fantastic research and enthusiasm. The side benefit was having a glimpse into the Russia of today, a European country virtually unknown to us in the West.

Left by Nick on

Awesome, Simple!!! ++

Russia 1941-1943

I don't do tours, just retired & this is my first but this had to be done!! Though I thought the tour a tad expensive at first, as it turned out, it was worth every penny.
One's interest in the subject will be important obviously & this was paramount in my particular enjoyment, as the tour guide...

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I don't do tours, just retired & this is my first but this had to be done!! Though I thought the tour a tad expensive at first, as it turned out, it was worth every penny.
One's interest in the subject will be important obviously & this was paramount in my particular enjoyment, as the tour guide Bob Kershaw, was exceptionally good, expanding my own interest, knowledge & understanding, in the most professional way.
I would recommend Cultural Experience to anyone with a whiff of interest of this, or other military subjects. And I will most certainly be using CE again, hope Bob's involved, he set a very high bar???
Awesome is a word easily banded about but it fits my experience, inspired & at times totally flabbergasted by the history, the commitment & the sacrifice made, particularly from the Soviets!!!
I must mention the quality of hotels, four in all, were outstanding.
Thanks!!!!
Tim W. Siret

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Left by Tim, Eynsham, Oxford on

Great Customer Experience ++

Russia 1941-1943

They do exactly what they say they're going to do...and when....and how

Left by Bill, New Jersey on

++

Wellington's Eastern Front Tour

Documentation sent in good time and details were very clear.

Left by Alex, Worthing on

++

Wellington's Eastern Front Tour

Good tour with knowledgeable tour guide. Hotels excellent tour manager always helpful

Left by Nelson on

++

The Marist School French Revolution Tour

Well organised, clearly experienced and willing to go above and beyond to ensure a positive experience.

Left by Nicole on

++

The Zulu War: The Washing of the Spears

My minor queries were handled promptly and politely. Since I was a new client , I was reassured by the professionalism.

Left by Lindsay on

++

The Zulu War: The Washing of the Spears

great locations, stunning scenery,outstanding storytelling, efficient tour management and good company made the tour a memorable one, let down a little at times by mediocre service of some accommodation staff, highlighting a lack of proper training.

Left by Stephen & Fiona, glasgow on

Verdun is France's Somme ++

Battle Of Verdun

Organised so well with excellent guides allowing us all to focus on Verdun.

Left by Philip on

Ian Knight's Zulu War Tour - A Fantastic and Enriching Experience! ++

The Zulu War: The Washing of the Spears

It was a fantastic experience. They utilised respected experts, who had been touring the Anglo-Zulu War battlefields for more than three decades. The itinerary was full, but not overwhelming. The people at Cultural Experience were good about keeping in contact, and making sure everything was...

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It was a fantastic experience. They utilised respected experts, who had been touring the Anglo-Zulu War battlefields for more than three decades. The itinerary was full, but not overwhelming. The people at Cultural Experience were good about keeping in contact, and making sure everything was well-organised before we left. It was nice, too, that we were able to use the British Airways app to change seats, etc, for our flights to and from Johannesburg.

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Left by James Mace, Boise, Idaho USA on

++

The 1917 Centenary Tour: The Key Battles

An excellent tour which was well researched. The Cultural Experience provides a brilliant service and go out of their way to ensure that no one is left out. I am so glad that I have discovered this company.

Left by Verified Customer on

++

The 1917 Centenary Tour: The Key Battles

Well organised and informative tours. Friendly and approachable staff

Left by Nelson, Donaghadee on

First Class all the way, with room for culinary improvements. ++

The Peninsular War in Spain & Portugal

First Class professional organisation, a great courier and a brilliant driver. The hotels were all good value and the 'Grand Budapest Hotel' a brilliant choice.
The only caveat is that the main courses for dinners were not of the same standard as the hotels serving them. Spain, particularly, offers...

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First Class professional organisation, a great courier and a brilliant driver. The hotels were all good value and the 'Grand Budapest Hotel' a brilliant choice.
The only caveat is that the main courses for dinners were not of the same standard as the hotels serving them. Spain, particularly, offers wonderful fresh ingredients and simpler dishes with more vegetables would have been far better. Alternatively, a variety of good Tapas would also have served us well.
Please do not take this as detracting from the arrangements that you made, but you may care to consider improving the culinary element of what, otherwise, was a splendid job, very well done. Thank you.

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Left by Neville & Angel on

Outstanding tour with an exellent team - warm, friendly and professional! ++

The Peninsular War in Spain & Portugal

Apart from one missed hotel booking at the start of the tour the whole affair was managed extremely well - the high spot being the tour itself. Gordon, Itziar and our driver Filippe made an unbeatable team and Gordon's inimitable style and depth of knowledge really made the battles we studied come alive...

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Apart from one missed hotel booking at the start of the tour the whole affair was managed extremely well - the high spot being the tour itself. Gordon, Itziar and our driver Filippe made an unbeatable team and Gordon's inimitable style and depth of knowledge really made the battles we studied come alive in our imagination. It is certainly worth a high excellent grading - verging on Outstanding!
We were all hugely impressed and had a most informative and enjoyable tour - Gordon even fixed the weather!

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Left by Christopher on

Wonderful Holiday ++

The Zulu War: The Washing of the Spears

Friendly service. Kept informed re booking etc

Left by James, Jersey on

++

The Zulu War: The Washing of the Spears

The tour was great. It was very well organized, but also able to change when circumstances demanded it. Saw everything that was promised and a few other things as well.

Left by Verified Customer on

I would recommend this tour to my friends ++

The American Civil War: Through The Southern Heartland

the tour was excellent. Well organised, Very good tour manager and tour expert. The hotels were all very good.

Left by Kevan & Lesley, Ringwood on

Fantastic trip to Iceland +

All Saints School Iceland Tour

Excellent trip, well run and well facilitated by Shaun, the error about the leaving time could have been a disaster though

Left by David on

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