Our Service Reviews

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First Class all the way, with room for culinary improvements. ++

The Peninsular War in Spain & Portugal

First Class professional organisation, a great courier and a brilliant driver. The hotels were all good value and the 'Grand Budapest Hotel' a brilliant choice.
The only caveat is that the main courses for dinners were not of the same standard as the hotels serving them. Spain, particularly, offers...

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First Class professional organisation, a great courier and a brilliant driver. The hotels were all good value and the 'Grand Budapest Hotel' a brilliant choice.
The only caveat is that the main courses for dinners were not of the same standard as the hotels serving them. Spain, particularly, offers wonderful fresh ingredients and simpler dishes with more vegetables would have been far better. Alternatively, a variety of good Tapas would also have served us well.
Please do not take this as detracting from the arrangements that you made, but you may care to consider improving the culinary element of what, otherwise, was a splendid job, very well done. Thank you.

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Left by Neville & Angel on

Outstanding tour with an exellent team - warm, friendly and professional! ++

The Peninsular War in Spain & Portugal

Apart from one missed hotel booking at the start of the tour the whole affair was managed extremely well - the high spot being the tour itself. Gordon, Itziar and our driver Filippe made an unbeatable team and Gordon's inimitable style and depth of knowledge really made the battles we studied come alive...

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Apart from one missed hotel booking at the start of the tour the whole affair was managed extremely well - the high spot being the tour itself. Gordon, Itziar and our driver Filippe made an unbeatable team and Gordon's inimitable style and depth of knowledge really made the battles we studied come alive in our imagination. It is certainly worth a high excellent grading - verging on Outstanding!
We were all hugely impressed and had a most informative and enjoyable tour - Gordon even fixed the weather!

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Left by Christopher on

Wonderful Holiday ++

The Zulu War: The Washing of the Spears

Friendly service. Kept informed re booking etc

Left by James, Jersey on

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The Zulu War: The Washing of the Spears

The tour was great. It was very well organized, but also able to change when circumstances demanded it. Saw everything that was promised and a few other things as well.

Left by Verified Customer on

I would recommend this tour to my friends ++

The American Civil War: Through The Southern Heartland

the tour was excellent. Well organised, Very good tour manager and tour expert. The hotels were all very good.

Left by Kevan & Lesley, Ringwood on

Fantastic trip to Iceland +

All Saints School Iceland Tour

Excellent trip, well run and well facilitated by Shaun, the error about the leaving time could have been a disaster though

Left by David on

++

The Zulu War: The Washing of the Spears

IAN KNIGHT WAS EXCELLENT. IT IS A PITY THAT THEY HAVE MODERNISED RORKE'S DRIFT. JUST A ROW OF STONES WAS DISAPPOINTING

Left by Richard on

Ian and Paul exceeded my expectations! ++

The Zulu War: The Washing of the Spears

The Zulu War tour was a truly enriching experience. Ian Night is a gifted storyteller and a thoroughly knowledgable scholar. Paul Marais is a capable and experienced guide. As the wife of a Zulu War enthusiast I was not sure if I would be engaged in the history, but Ian and Paul brought the stories alive...

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The Zulu War tour was a truly enriching experience. Ian Night is a gifted storyteller and a thoroughly knowledgable scholar. Paul Marais is a capable and experienced guide. As the wife of a Zulu War enthusiast I was not sure if I would be engaged in the history, but Ian and Paul brought the stories alive to all who participated. I highly recommend this tour for any Zulu enthusiast and adventurer. My only regret is that I don't know when I will see Ian and Paul again!

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Left by Heidi on

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The American Civil War: Through The Southern Heartland

Everything about the tour was excellent from when I first met Fred and Alan in Charlotte to the final goodbye.
The Hotels, the tours, the dinners and the good company (which was as a result of the type of tour undertaken) were what made the tour excellent value.
Fred'd expertise and the...

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Everything about the tour was excellent from when I first met Fred and Alan in Charlotte to the final goodbye.
The Hotels, the tours, the dinners and the good company (which was as a result of the type of tour undertaken) were what made the tour excellent value.
Fred'd expertise and the places we visited as well as the battlefield aspects also added considerably to the tour. The time spent in Charleston and Savanna were a bonus.
I cannot think of anything else to say and cannot think of anything to fault except to say that the service at breakfast could sometime be a bit "surly" but this was the fault of the hotel and not yours - this was especially true of the hotel in Atlanta which was probably too pretentious. This did not mar the tour at all.

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Left by Verified Customer on

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The Zulu War: The Washing of the Spears

...a wonderful experience !

Left by Luis, Kotka, Finland on

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The Zulu War: The Washing of the Spears

Excellent well informed guide and a knowledgeable hard working tour organizer made for a great tour

Left by Lawrence on

Zulu wars to perfection ++

The Zulu War: The Washing of the Spears

The trip was excellent, it did just what it set out to do. We got a great presentation from Ian and Paul managed the event very well saving our bacon on the last day. What we had not expected, but perhaps should have done, was to also get a better understanding of current day South Africa....

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The trip was excellent, it did just what it set out to do. We got a great presentation from Ian and Paul managed the event very well saving our bacon on the last day. What we had not expected, but perhaps should have done, was to also get a better understanding of current day South Africa.
I would thoroughly recommend the trip

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Left by John & Mary, Altrincham on

Excellent in both admin and content ++

The American Civil War: Through The Southern Heartland

Everything went smoothly, with the minimum of stress for me as a customer. I am sure that on occasions Fred and Alan were stressed but it never showed above the waterline

Left by Malcolm, Chilcompton on

It did what it said on the tin! ++

The American Civil War: Through The Southern Heartland

Unusually for a trip to the U.S.A. this trip included evening dinners as well as breakfasts. On the down side, as a vegetarian, I probably lost out on the meals side. On the up side, our tour guide was absolutely superb, as was our driver.
The hotels were also excellent. There wasn't a lot of free time,...

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Unusually for a trip to the U.S.A. this trip included evening dinners as well as breakfasts. On the down side, as a vegetarian, I probably lost out on the meals side. On the up side, our tour guide was absolutely superb, as was our driver.
The hotels were also excellent. There wasn't a lot of free time, since we were primarily there to visit battlefield sites. Every site/museum had its own shop however, and there was always time for these!!

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Left by Roger, PORTSMOUTH on

Just book it ! ++

The American Civil War: Through The Southern Heartland

The itinerary was well planned and the guide Fred Hawthorne excellent. If you are interested in the American Civil War - then this is the holiday to go on. Small group, liked minded people, with excellent hotels and restaurants.

Left by Robert & Hazel on

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The American Civil War: Through The Southern Heartland

Excellent and very knowledgeable tour guide who brings the civil war alive. Small group, which meant that you could always hear what was being said. Loved dining out in different restaurants every night.

Left by Nicholas & Susan, London on

Excellent tour with outstanding guide. ++

The Pompeii Experience

Comprehensive tour of the subject sites. Excellent, knowledgeable tour guide.
Good hotel. Small group.

Left by Robert & Elizabeth, Buckinghamshire on

Excellent ++

The Pompeii Experience

Beautifully organised . Guide was very professional with a great sense of humour.

Left by Christopher & Lucinda, alresford hants on

Excellent service by The Cultural Experience ++

Battle Of Verdun

Good travel arrangements, excellent hotel, excellent guide.

Left by Jolyon on

Well organised. Superb guide. 5 star hotel. Difficult to see what could be ... ++

Battle Of Verdun

Well organised. Superb guide. 5 star hotel. Difficult to see what could be done to improve matters.

Left by John on

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