Our Service Reviews

To ensure that we give you the best tour possible, not only do we send customer surveys by post but we also use Feefo. An independent customer feedback tool that collects straightforward reviews from genuine customers, Feefo allows customers to leave comments regarding all aspects of their dealings with us. This means you can trust our ratings 100%. Our latest 20 reviews are listed below, but to see even more great feedback, scroll to the bottom of this page and click the Feefo logo.

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The Russian Revolution Tour

Arrangements, programme, organisation, professor and local guides impeccable. Very highly recommended.

Left by Verified Customer on

THE RUSSIAN GUIDE OLGA, IN ST PETERSBURG WAS EXCEPTIONAL +

The Russian Revolution Tour

yes

Left by Richard on

These Guys Are The Best! ++

The Russian Revolution Tour

recommend without qualification

Left by Bill on

Nine Days that Shook the World, Russian Revolution Tour +

The Russian Revolution Tour

I found the Cultural Experience very helpful throughout the process. They were always ready to help me with any queries relating to itinerary, visas or any other inane question I might have had. The only thing that stops me giving 5 stars is that for me it would have been improved by the ability to...

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I found the Cultural Experience very helpful throughout the process. They were always ready to help me with any queries relating to itinerary, visas or any other inane question I might have had. The only thing that stops me giving 5 stars is that for me it would have been improved by the ability to pay online as I paid in installments and having to call and then wait for an updated invoice seems a little out-dated. Whilst on the trip I cannot fault the service that I received from Tim, our Tour Manager. He was available, approachable and a pleasure to be around.

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Left by Zehra on

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The Holocaust Tour

Overall a good value for the money.

Left by Joyce on

Wonderful staff!!! ++

The Holocaust Tour

Before the tour, the Cultural Experience staff was quick to answer all my questions!

Left by Cheryl, John & Cameron on

Great Tour! ++

The Holocaust Tour

Yes, I recommend them and would travel with them again myself. The hotels were a nice mix of old and new boutique styles, all were clean and comfortable. The Polish guide was friendly and efficient, although her role outside of simple logistics needs to be clarified so that she and the "Expert" (Dr....

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Yes, I recommend them and would travel with them again myself. The hotels were a nice mix of old and new boutique styles, all were clean and comfortable. The Polish guide was friendly and efficient, although her role outside of simple logistics needs to be clarified so that she and the "Expert" (Dr. Waitman Beorn) don't clash with each other over who tells us what.
Dr. Beorn is obviously an internationally known expert in the field of Holocaust studies and he was extremely interesting when he lectured at each location on our tour.

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Left by Verified Customer on

One of the best holidays I have been on - a great cultural experience! ++

Battle Of Verdun

I did some research before booking a battlefield tour with The Cultural Experience and quickly reached the conclusion that they are the market leaders in terms of the quality and range of their offerings. The tour to Verdun in France confirmed my initial impressions and more than lived up to my...

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I did some research before booking a battlefield tour with The Cultural Experience and quickly reached the conclusion that they are the market leaders in terms of the quality and range of their offerings. The tour to Verdun in France confirmed my initial impressions and more than lived up to my expectations. The tour guide was excellent and obviously knew his stuff. The full programme took us to many interesting and off the beaten track locations. The hotel was superb and so was the food which we ate in local restaurants. Everything was organised with military efficiency! I ran into a major problem at the outset, which was entirely my own fault. TCE were very supportive and helpful, and enabled me to resolve the problem with the minimum of fuss and stress. As far as battlefield tours are concerned, they are not the cheapest but I tend to believe that you get what you pay for! I certainly would recommend them to anybody who is looking for the best battlefield tour that is out there. Needless to say, when I am choosing an operator for my next battlefield tour, it will be what is known as a no-brainer!

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Left by Daniel on

excellent tour ++

The Holocaust Tour

every thing

Left by Ami on

++

The Holocaust Tour

Tour was well planed, with a Professional Guide, Translator, Historian and Bus Driver. Guide sought to work with hotels and restaurants along the way to resolve any issues that developed, There were very few actually. Tour progressed chronologically as well with history. Translator was also very...

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Tour was well planed, with a Professional Guide, Translator, Historian and Bus Driver. Guide sought to work with hotels and restaurants along the way to resolve any issues that developed, There were very few actually. Tour progressed chronologically as well with history. Translator was also very knowledgeable in the countries history and the towns we visited.

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Left by Chuck & Patty, Indiana on

A Worthwhile Experience ++

The Holocaust Tour

This was an in-depth, informative tour of the Holocaust in Poland. The Holocaust historian and scholar provided our group with excellent history, descriptions, and explanations to prepare us for what we saw and experienced. He was always ready to answer our many questions and engage in dialogue about...

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This was an in-depth, informative tour of the Holocaust in Poland. The Holocaust historian and scholar provided our group with excellent history, descriptions, and explanations to prepare us for what we saw and experienced. He was always ready to answer our many questions and engage in dialogue about what we were seeing. Our Polish guide was also well informed and made every effort and more to make our journey through Poland smooth. We also were accompanied by a Tour Manager from The Cultural Experience who was constantly and discreetly working
to make sure we were safe and comfortable through the Tour.

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Left by Verified Customer on

++

The Holocaust Tour

This trip was an enriching experience for us. The overall service was very good. We would recommend The Cultural Experience to others and would use the company again.

Left by Verified Customer on

Not sure what this means +

Marlborough - The First Churchill

Yes. It is well organised and efficiently run

Left by Robin on

Highly recommend! ++

The Holocaust Tour

Our tour was excellent! Every detail was planned out for us and taken care of. Our guide's talks were very informative and thought-provoking. The local guide was such a great (and necessary) addition--she added so much to our experience. The tour manager took care of all the little details and...

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Our tour was excellent! Every detail was planned out for us and taken care of. Our guide's talks were very informative and thought-provoking. The local guide was such a great (and necessary) addition--she added so much to our experience. The tour manager took care of all the little details and even kept us well-watered! Highly recommend a trip with TCE.

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Left by Verified Customer on

Napoleon in Russia 1812 ++

Napoleon in Russia Tour

I had a wonderful time with the Napoleon in Russia tour in early September. The trip was super organized; the fellow travelers were friendly and interesting; it was nice to have a professional driver (Dmitri), a skilled translator (Sergei), and Alan was very competent as usual. The many meals were top...

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I had a wonderful time with the Napoleon in Russia tour in early September. The trip was super organized; the fellow travelers were friendly and interesting; it was nice to have a professional driver (Dmitri), a skilled translator (Sergei), and Alan was very competent as usual. The many meals were top class and there was a wide variety of activities. I hope to go on another tour with the Cultural Experience next year.

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Left by David Vernon, Tumwater, Washington, USA on

An excellent informative tour that I shall always remember. ++

The Holocaust Tour

To the tour guides Sabienne and Adda I cannot speak highly enough, thank you for your excellent organisational skills and the care that you took of all the members of the tour. Sabienne's knowledge across the whole spectrum of the tour was excellent. Having Dr Waitman Beorn on tour with his extensive...

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To the tour guides Sabienne and Adda I cannot speak highly enough, thank you for your excellent organisational skills and the care that you took of all the members of the tour. Sabienne's knowledge across the whole spectrum of the tour was excellent. Having Dr Waitman Beorn on tour with his extensive expertise, knowledge and ability to engage the listener was a definite highlight of the tour. I would not hesitate to recommend to others to join tours that he is participating in.

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Left by Joan, Australia on

Feefo are a pain in the neck! --

The Napoleonic War In Southern Spain

You don't listen. I told you previously, that I had responded direct to the Cultural Experience.
Generally I was happy with the trip and will probably go on another one next year. It was a new trip and TCE will, hopefully, have learned from it
My above rating, is all to do with your...

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You don't listen. I told you previously, that I had responded direct to the Cultural Experience.
Generally I was happy with the trip and will probably go on another one next year. It was a new trip and TCE will, hopefully, have learned from it
My above rating, is all to do with your company. I don't like being bombarded with emails asking for my views when I have already done so direct to TCE.

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Left by Tony, Alton on


Marketing says:

Hi Tony, thank you for taking my call.  I have asked that Feefo do not email you again. As you say, your rating of one star is for Feefo's services and not our own and i look forward to seeing your score for The Cultural Experience once you return from your holiday. 

Learning the Holocaust Horror with Professor Tim ++

The Holocaust Tour

This trip was so organized and planned extremely well. Shaun and Sabina made the trip effortless for us. Tim made this trip. It would not have been the same experience without Tim, his knowledge and passion. He was so patient and articulate!!! Overall a top notch experience in all aspects

Left by Sue & Paul, Riverside, Ca on

Eastern Poland ++

The Holocaust Tour

A well organised quality tour. The two guides were first class in their respective fields with Professor Tim Cole dealing with a complex harrowing subject in an informative, personable manner.The Tour Manager Shaun was professional yet friendly. I had chosen the tour for its itinerary and was not...

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A well organised quality tour. The two guides were first class in their respective fields with Professor Tim Cole dealing with a complex harrowing subject in an informative, personable manner.The Tour Manager Shaun was professional yet friendly. I had chosen the tour for its itinerary and was not disappointed. This was my third tour with this company.

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Left by Colin, Manchester on

+

Napoleon in Russia Tour

Historian and guides excellent.
Hotels good and very good.
Transport very good.
Food good to very good.

Left by Patrick, Dublin on

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