Our Service Reviews

To ensure that we give you the best tour possible, not only do we send customer surveys by post but we also use Feefo. An independent customer feedback tool that collects straightforward reviews from genuine customers, Feefo allows customers to leave comments regarding all aspects of their dealings with us. This means you can trust our ratings 100%. Our latest 20 reviews are listed below, but to see even more great feedback, scroll to the bottom of this page and click the Feefo logo.

The tour was well worth while. +

The Eastern Front: Russia 1941 - 43

Yes I would travel with them again. I thought the trip was well organised. They ticked all my boxes. The military guide was Bob Kershaw and he was excellent. He had good information and it was well explained. The tour manager, Bill Grimes, did everything that could be expected. The Russian guide was good and...

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Yes I would travel with them again. I thought the trip was well organised. They ticked all my boxes. The military guide was Bob Kershaw and he was excellent. He had good information and it was well explained. The tour manager, Bill Grimes, did everything that could be expected. The Russian guide was good and worked well with the group.

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Left by Verified Customer on

The Gallipoli Battlefield Tour Exceeded All My Expectations ++

The Gallipoli Campaign

Superb customer service and excellent brochure. The booking process was very straightforward and kept informed of progress with my booking. Easy payment process and friendly and helpful staff to speak to. The brochure is very well produced and the tour handout was very useful and where to find...

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Superb customer service and excellent brochure. The booking process was very straightforward and kept informed of progress with my booking. Easy payment process and friendly and helpful staff to speak to. The brochure is very well produced and the tour handout was very useful and where to find out other useful information and reading list.

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Left by David Sleep, London on

The Eastern Front: 1941-1943 Battle Tour +

The Eastern Front: Russia 1941 - 44

The success of this tour falls largely on the tour guide (Bob Kershaw) who provided us with an interesting, and entertaining, accounts of the battles that occurred near Moscow (Operation Typhoon), Volgograd (Operation "Fall Blau") and Kursk (Operation Citadel).
The tour manager (Billy Grimes) did...

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The success of this tour falls largely on the tour guide (Bob Kershaw) who provided us with an interesting, and entertaining, accounts of the battles that occurred near Moscow (Operation Typhoon), Volgograd (Operation "Fall Blau") and Kursk (Operation Citadel).
The tour manager (Billy Grimes) did an excellent job in looking after all our needs and keeping the group together.
There were two thing that spoiled the otherwise excellent tour:
1) the first hotel we stayed at had an issue with its air-conditioning. The humidity was very high hence the air felt very uncomfortable.
2) the train from Moscow to Kursk should have been retired ages ago. In contrast the return train from Kursk to Moscow was modern and very comfortable, and even had breakfast-in-bed included.
I would have given this tour 5 stars if the above two items were not present.

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Left by David, Brisbane on

+

The Gallipoli Campaign

Very good tour. The travel on the first day was too much. Arriving at the hotel at 1am was too late.

Left by Richard on

Excellent ++

The Eastern Front: Russia 1941 - 47

Excellent Tour Manager (Billy Grimes), Tour Guide (Bob Kershaw), and in country support from Sergei for 20 paying customers. Excellent itinerary.

Marginal blemishes were 1) not great overnight train accommodation from Moscow to Kursk (but fine for 1 night) and 2) in country bus guide in...

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Excellent Tour Manager (Billy Grimes), Tour Guide (Bob Kershaw), and in country support from Sergei for 20 paying customers. Excellent itinerary.

Marginal blemishes were 1) not great overnight train accommodation from Moscow to Kursk (but fine for 1 night) and 2) in country bus guide in Volgograd somewhat inaudible (but had sore throat). But these were minor inconveniences compared to the overall excellent tout and experience.

We would recommend the Cultural Experience again and to friends.

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Left by Harry & Matthew on

Helped make my dream come true! ++

The Eastern Front: Russia 1941 - 43

I had wanted to visit the Eastern Front for twenty years and The Cultural Experience helped me make this dream come true!

The trip was well organized and the guides were very knowledgeable.

However, I think the trip had a lot of travel in a short period of time.

I...

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I had wanted to visit the Eastern Front for twenty years and The Cultural Experience helped me make this dream come true!

The trip was well organized and the guides were very knowledgeable.

However, I think the trip had a lot of travel in a short period of time.

I would recommend The Cultural Experience to family and friends.

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Left by Virge on

A fantasitic experience that brought the battles to life ++

The Eastern Front: Russia 1941 - 43

We have wanted to go on this trip for a while and everything was as interesting and informative as we had hoped for. In fact Bob Kershaw's explanations that brought the various battles we were following on the Eastern front to life including the horrific conditions were above expectation.

Left by Jean & Patrick on

Exceeded our Expectations ++

The Gallipoli Campaign

Our Tour with Cultural Experience exceeded all our hopes and expectations. Our wish was to learn more about the battle on the Gallipoli Peninsular related in particular to the loss of life of my Maternal Grandfather. Dr Bruce Cherry took our Tour to the Landing Beaches and up into the hills where the...

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Our Tour with Cultural Experience exceeded all our hopes and expectations. Our wish was to learn more about the battle on the Gallipoli Peninsular related in particular to the loss of life of my Maternal Grandfather. Dr Bruce Cherry took our Tour to the Landing Beaches and up into the hills where the fighting took place identifying with a high degree of certainty where my relative lost his life. The amount of detail Dr Cherry imparted for the who;e of the battle was awesome. Our coach and driver provided excellent comfort and the driving was considerate and careful. The Tour Manager was attentive and added to the pleasure of the whole experience. Our 4 star hotel was very comfortable and the meals, especially at the quayside, were very good indeed.. We would have no hesitation in strongly recommending to our friends and others Cultural Experience as a super Battlefields Tour Company. Thank you indeed.

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Left by Michael & Judith on


Marketing says:

Thank you Michael & Judith. We are so happy to hear that this personal trip gave you everything that you wanted to see. I will pass your comments on to Dr Cherry and we hope that you join us on another tour soon. 

Another excellent trip ++

The Gallipoli Campaign

When booking with The Cultural Experience, I know I can concentrate on the history and leave everything else in very capable hands.

Left by Pam on


Marketing says:

Thank you Pam. We always work hard to ensure that you can enjoy the experience and the history. We hope to see you again in 2018 or in 2019. 

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The Gallipoli Campaign

The tour meet my expectations and value for money.

Left by Ivor, London on

A great Tour with a very competent guide. +

Salonika: War In The Birdcage

Yes, Would go on another Tour. It was very well organised though I think advice on hotel accommodation at Gatwick might have been included. I had to contact them to find out about this and they were very helpful once I did so.

Left by Elizabeth, Kuala Lumpur. on


Marketing says:

Thank you for your feedback. We offer pre and post tour accommodation and this is found in our added value section of our brochure (page 5), but we will now consider recommending over night stays to customers on early flights. 

++

The Gallipoli Campaign

An excellent tour in every way. Dr Bruce Cherry was not only thoroughly versed in all aspects of the Gallipoli campaign, but told us about so many of the individual people involved, from private soldiers to their commanders. He also shared extra written information with anyone interested. In four days...

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An excellent tour in every way. Dr Bruce Cherry was not only thoroughly versed in all aspects of the Gallipoli campaign, but told us about so many of the individual people involved, from private soldiers to their commanders. He also shared extra written information with anyone interested. In four days we saw all the battle sites and more, and climbed and walked in the footsteps of the men who fought.
The hotel was comfortable, the meals were great, the driver was excellent and the local guide friendly, knowledgeable and helpful.
My third battlefield tour with The Cultural Experience and I hope to do more.

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Left by Verified Customer on


Marketing says:

Thank you for your review and we are so glad that you had such a wonderful tour. Having been lucky enough to see Dr Bruce Cherry in action i can totally appreciate your comments, he really is a great storyteller. We hope to see you again soon. 

Only when you have seen the battlefield can you understand +

The Gallipoli Campaign

The tour and expert guide were first class allowing me to understand the conflict in a way that would be impossible from reading alone

Left by Verified Customer on

Good interesting tour +

The Gallipoli Campaign

Good organisation. Stand in Tour Manager good

Left by Idris on

Very good experience +

Salonika: War In The Birdcage

Ease in booking, good flow of information on tour

Left by George on


Marketing says:

Thanks for your feedback George. It would be great if you could let us know what we need to do to make this a 5 start experience. Perhaps you could email us on info@theculturalexperience.com so that we can look to improve, albeit only slightly? 

++

The Zulu War: The Washing of the Spears

Virtually everything was first class

Left by Verified Customer on

Ease of booking, knowledgeable guides and managers and a great experience. ++

Salonika: War In The Birdcage

The booking process was very easy and the quality and value for money were excellent. The tour guide and tour manager were both knowledgeable and easy to approach with questions and any minor problems were sorted out quickly. Local guides were also knowledgeable and added to the local experience. ...

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The booking process was very easy and the quality and value for money were excellent. The tour guide and tour manager were both knowledgeable and easy to approach with questions and any minor problems were sorted out quickly. Local guides were also knowledgeable and added to the local experience. The tour achieved my aim of seeing and learning more about the battlefield where my Grandfather fought in the first World War.

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Left by Alan on

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Salonika: War In The Birdcage

It was an enjoyable tour but I would have liked more military & political background described on site.

Left by Verified Customer on

An excellent tour with a few minor niggles. +

The American Civil War: Western Theater

The quality of guiding by Fred was as always excellent. The two criticisms that I have are first that the tour rather petered out in terms of the Civil War, though the lack of battles in the deeper south possibly made this inevitable. The tour of New Orleans and the evening on the paddle steamer...

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The quality of guiding by Fred was as always excellent. The two criticisms that I have are first that the tour rather petered out in terms of the Civil War, though the lack of battles in the deeper south possibly made this inevitable. The tour of New Orleans and the evening on the paddle steamer partially made up for this though they were not strictly according to the rubric. The second beef is that the old mansion type hotel was a bit of a surprise, and three flights of stairs with no lift is a potential problem for older customers.

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Left by Malcolm, Chilcompton, Somerset on

An Excellent Experience ++

Salonika: War In The Birdcage

A very well organised trip with UK and local guides.

Left by Nick & Lindsay on

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