Our Service Reviews

To ensure that we give you the best tour possible, not only do we send customer surveys by post but we also use Feefo. An independent customer feedback tool that collects straightforward reviews from genuine customers, Feefo allows customers to leave comments regarding all aspects of their dealings with us. This means you can trust our ratings 100%. Our latest 20 reviews are listed below, but to see even more great feedback, scroll to the bottom of this page and click the Feefo logo.

A wonderful Waterloo trip ++

A Near Run Thing Waterloo Tour

Really grate tour nice food good guides great hotel what I expected and more

Left by Cormac on

++

The Eastern Front: Russia 1941 - 43

Tour met my expectations in every way.
If it wasn't so far would go on other tours and would recommend to others any time.

Left by Kenneth, └uškland .NewZealand on

++

Wellington in Portugal

Faultless presentations from Nick. Smooth control from Mary. Only problems were the bus over which Cultural Experience had little control and with flight bookings.

Left by Verified Customer on


Marketing says:

Thank you for your feedback. We are glad to hear that you enjoyed the tour. We will pass your comments on to Nick, Mary & the team in the office

WELLINGTON WAS NOT THE ONLY WINNER!!! ++

Wellington in Portugal

Outstanding presentations by Nick Lipscombe, thorough administration and ongoing problem solving by Mary Reynolds made this 8 day tour both informative and enjoyable.

Left by Brian on


Marketing says:

Thank you Brian for your review. We will pass your comments on to everyone who was involved in the tour and we hope to see you again in 2019

Excellent trip. I learned a lot. ++

Wellington in Portugal

Excellent guides, hotels and meals.

Left by John on


Marketing says:

Thanks John. We are so glad that you enjoyed this tour and hope to see you on another very soon.

++

Wellington in Portugal

Nick Lipscombe knows the historic material to an astonishing extent. He also knows the ground intimately, having studied the fields at length. These are full-action tours with little wasted time or opportunity. I am somewhat knowledgeable about the Peninsular wars, and know that there are very few "loose...

more

Nick Lipscombe knows the historic material to an astonishing extent. He also knows the ground intimately, having studied the fields at length. These are full-action tours with little wasted time or opportunity. I am somewhat knowledgeable about the Peninsular wars, and know that there are very few "loose ends", or queries Nick cannot answer. The venues at which we stay are generally nice, the food generally good; I treat these support details as somewhat of a compromise, in order to get to the crucial historical point of the mission.

less

Left by Richard on


Marketing says:

Hi Richard, thank you for leaving such a great review, which we will of course pass on to Nick and Mary. We hope to see you later in 2018 or 2019.

Great tour, lousy food at second hotel - Curia Palace +

Wellington in Portugal

Lectures and historical content were excellent. Tour let down by the poor second hotel at which the food was terrible.

Left by Verified Customer on


Marketing says:

Thank you for your feedback, it is much appreciated. We have been using this fabulous art deco hotel for a number of years and it has always been brilliant. We are taking this issue up with the hotel as we feel they have let us, and therefore you, down. We will only continue to use the hotel restaurant...

more

Thank you for your feedback, it is much appreciated. We have been using this fabulous art deco hotel for a number of years and it has always been brilliant. We are taking this issue up with the hotel as we feel they have let us, and therefore you, down. We will only continue to use the hotel restaurant if they can guarantee better quality. Thanks again for bringing the issue to our attention.

less

++

Retreat to Corunna

very good

Left by Chris on

++

Retreat to Corunna

Form in post

Left by Rick on

++

The Eastern Front: Russia 1941 - 43

Great Trip. Very Intreresting. Would definately reccommend

Left by Matthew on


Marketing says:

Thanks Matthew, we are glad to hear you had an enjoyable trip and hope to see you again soon.

+

Retreat to Corunna

Itinerary was excellent and included some great sites. The tour guide was very knowledgeable and approachable. Would definitely recommend.

Left by Verified Customer on


Marketing says:

Thank you for your feedback. We hope to see you again soon so that we can improve upon the 4 star review. All of your comments have been passed on to the team.

++

Retreat to Corunna

Yes I intend to book all my Battle field tours with The Cultural Experience Firm.
The Tour guide was first class.

Left by Ivor, London on


Marketing says:

Hi Ivor, your comments have been passed on to Nick and Mary and we are glad to hear that you will be travelling with us again. We look forward to seeing you very soon.

++

Retreat to Corunna

Tours are well planned and well0managed, and clients' interests are always well catered for.

Left by Alex, West Sussex on


Marketing says:

Hi Alex, thanks for your review and hope we receive similar feedback from you on your other tours in 2018.

+

Retreat to Corunna

It was well organised and a relaxed itinerary with time in between. The expertise of the guide Colonel Nick Lipscomb was without equal on a complicated subject.

Left by Sarah, Romsey, Hants on


Marketing says:

Thank you for your feedback Sarah. We hope that the next time you travel with us we can turn it in to a 5 star experience. Could you let us know what let us down in not achieving 5 stars so that we can look to improve? thanks

A worthwhile experience . +

Retreat to Corunna

My only minor quibble was that as the only member of the party to arrive alone from Glasgow it was not made sufficiently clear to me that in Madrid I was to rendezvous with our tour manager in a different airport terminal . An anxious hour !
Everything else was either good or very good . I am...

more

My only minor quibble was that as the only member of the party to arrive alone from Glasgow it was not made sufficiently clear to me that in Madrid I was to rendezvous with our tour manager in a different airport terminal . An anxious hour !
Everything else was either good or very good . I am always reluctant to award full marks or five stars .
On the return journey, due mainly to the late departure of our Vueling flight from Corunna, I missed my connection to Glasgow and had to spend the night in Terminal 5 at Heathrow . This was NOT the fault of The Cultural Experience .

less

Left by Douglas, S.W. Scotland . on


Marketing says:

Thank you for your feedback. Apologies that you didn't feel the information was clearer which we found alarming and instantly looked in to this. We have now checked the joining instructions however and all of the information was actually included on page one. We hope that you will travel with us again soon.

++

The Eastern Front: Russia 1941 - 43

Good focussed, personal attention.

Left by Nigel on


Marketing says:

Thanks Nigel. We are glad that you enjoyed Russia and hope to see you again soon.

Great tour extremely well organised and delivered. ++

Retreat to Corunna

Well organised - high class hotels and efficient transport. Any problems dealt swiftly by Shaun. Brilliant course leadership by the highly knowledgable and articulate Nick Lipscombe- it?s one thing being an historian, quite another understanding what you are talking about because you have a high ranking...

more

Well organised - high class hotels and efficient transport. Any problems dealt swiftly by Shaun. Brilliant course leadership by the highly knowledgable and articulate Nick Lipscombe- it?s one thing being an historian, quite another understanding what you are talking about because you have a high ranking military background.

less

Left by Stephen, Peterborough on


Marketing says:

Thank you for your wonderful feedback Stephen. I will pass all of your comments on to Nick, Shaun and the team to let them know you enjoyed the tour and we look forward to seeing you in 2019!

Excellent over-view of major East Front battles ++

The Eastern Front: Russia 1941 - 43

Well planned, well executed, good commentary

Left by Jim, New York State on


Marketing says:

We are pleased to hear you enjoyed the tour James and look forward to seeing you again soon.

The tour was well worth while. +

The Eastern Front: Russia 1941 - 43

Yes I would travel with them again. I thought the trip was well organised. They ticked all my boxes. The military guide was Bob Kershaw and he was excellent. He had good information and it was well explained. The tour manager, Bill Grimes, did everything that could be expected. The Russian guide was good and...

more

Yes I would travel with them again. I thought the trip was well organised. They ticked all my boxes. The military guide was Bob Kershaw and he was excellent. He had good information and it was well explained. The tour manager, Bill Grimes, did everything that could be expected. The Russian guide was good and worked well with the group.

less

Left by Verified Customer on


Marketing says:

Thank you for your feedback which we will pass on to the team in the office and in Russia.á

The Gallipoli Battlefield Tour Exceeded All My Expectations ++

The Gallipoli Campaign

Superb customer service and excellent brochure. The booking process was very straightforward and kept informed of progress with my booking. Easy payment process and friendly and helpful staff to speak to. The brochure is very well produced and the tour handout was very useful and where to find...

more

Superb customer service and excellent brochure. The booking process was very straightforward and kept informed of progress with my booking. Easy payment process and friendly and helpful staff to speak to. The brochure is very well produced and the tour handout was very useful and where to find out other useful information and reading list.

less

Left by David Sleep, London on


Marketing says:

Thanks for letting us know about your booking experience. I have passed the comments on to the team in the office. We hope that our 2019 brochure gives you a new tour to think about.á

If you would like to read more please click on the Feefo logo below

Feefo Logo

Subscribe to Our E-Newsletter

For up to date news as well as details about all of our tours please subscribe to our fortnightly e-newsletter by entering your name and e-mail address below ...