Our Service Reviews

To ensure that we give you the best tour possible, not only do we send customer surveys by post but we also use Feefo. An independent customer feedback tool that collects straightforward reviews from genuine customers, Feefo allows customers to leave comments regarding all aspects of their dealings with us. This means you can trust our ratings 100%. Our latest 20 reviews are listed below, but to see even more great feedback, scroll to the bottom of this page and click the Feefo logo.

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The Archaeology of the Bay of Naples Tour

A really good selection of sites to visit, an excellent tour guide with knowledge of all the sites, always very happy to answer questions. Hotel good. Thought it good value for money.

Would be happy to do another tour with them.

Left by Lou on

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The Archaeology of the Bay of Naples Tour

Would recommend them and would buy from them again.

Left by Scott on

An enjoyable,complete,professional show. ++

Operation Mercury Tour

This tour was fully inclusive . the organisation was well run and integrated .Our guide was completely across all aspects of the campaign.He had personally jumped with the successors of the units involved with the invasion,including the daring low level drops practiced by the German Paras.
His clear...

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This tour was fully inclusive . the organisation was well run and integrated .Our guide was completely across all aspects of the campaign.He had personally jumped with the successors of the units involved with the invasion,including the daring low level drops practiced by the German Paras.
His clear descriptions of the tactical aspects,brought it all to life for the participants in the tour.
Most of the other participants were more knowlegeable than myself ,enhancing the experience greatly.
Our manager was calm ,personable and handled any organisation with ease and aplomb.
All aspects were covered in good timing with no one feeling rushed.
Bravo Zulu!

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Left by George on

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The Archaeology of the Bay of Naples Tour

Would have been helpful to know which airport we were to fly from and flight times earlier than three weeks before departure. We would have settled the balance for the tour earlier if that enabled departure details to be finalised more promptly.
Tour ran smoothly, we would use The Cultural...

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Would have been helpful to know which airport we were to fly from and flight times earlier than three weeks before departure. We would have settled the balance for the tour earlier if that enabled departure details to be finalised more promptly.
Tour ran smoothly, we would use The Cultural Experience again.

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Left by Philip and Alison on

++

The Archaeology of the Bay of Naples Tour

Well organised, based in a very good hotel with attentive staff. An excellent guide who was very knowledgeable with brilliant interpersonal skills. The tour manager was, again, very good, helpful and approachable, clearly attentive to all details.

Left by Verified Customer on

A fabulous week...much more than I had anticipated! ++

The Archaeology of the Bay of Naples Tour

All of my communications with the Cultural Experience via email were answered promptly and thoroughly. I was especially pleased especially living so far away.

Left by Rosalind, Saskatoon, Canada on

Bay of Naples Archaeology ++

The Archaeology of the Bay of Naples Tour

Very well organised and the accommodation and food was also very good. Amanda was excellent and very approachable. Shaun made sure everything ran smoothly.

Left by Sheila, London on

Well organized tour with knowledgeable guide! +

Napoleon in Italy Tour

Well organized tour with knowledgeable guide!

Left by Verified Customer on

Cultural Experience is AMAZING 2 bad you can't pick the folks 4 tour group ++

Holocaust Landscapes

TCE is AMAZING everything they do is AWESOME. This is our 2nd tour with The Cultural Experience Group with the first tour being the better of the two merley because of the individuals who participated in the 2nd tour where either sick with the flu and advised not to go and went or they were...

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TCE is AMAZING everything they do is AWESOME. This is our 2nd tour with The Cultural Experience Group with the first tour being the better of the two merley because of the individuals who participated in the 2nd tour where either sick with the flu and advised not to go and went or they were physically challenged (age, weight or both) which impacted the rest of the group.

The only improvement we would strongly recommened would if you could figure out anyway to control what-so-ever, which is highly unlikely.... is to better screen the people who sign up for the tours in terms of health and physical ability. We had several individuals/ couples who in reality probably should not have been on our tour because of either their age, physical limitations and/ or overall general health (the Flu). There should be a visual confirmation of proof of travel insurance from each individual who is registered weeks after they register because we had couples on our tour who had the flu virus and had bee told by their physician NOT to come on the tour but did so despite being told not to. When I asked them why their response was the same, "Because we did not purchase travel insurance". So by end of this tour absolutley EVERYONE was sick which made it horrible for those of us who had additional travel plans after the TCE tour ended. So in my perfect world if TCE could better screen for health, physical abilities and travel insurance so as to maybe prevent those who aren't really physically able to walk 3 miles and/ or for those who get sick just before the trip will think twice and decided not to come or reschedule due to illness. Having people with physical limitations and/ or who are sick on a tour with those who are healthy is not fare to the health individuals and makes it harder to enjoy the tour as a result not to mention they slow the entire group and tour up because it has to always be about them and their limitations.

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Left by Rosie and Billy on

The American Civil War brought to life in a superb tour ++

The American Civil War: Eastern Theater

I have had a life long interest in the American Civil War and the itinerary for this tour ticked all the boxes. Once on the tour the itinerary just didn't do it justice, the tour was amazing. Following the campaigns of the armies, the battlefields, the walks, the museums, the buildings. When I read my civil...

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I have had a life long interest in the American Civil War and the itinerary for this tour ticked all the boxes. Once on the tour the itinerary just didn't do it justice, the tour was amazing. Following the campaigns of the armies, the battlefields, the walks, the museums, the buildings. When I read my civil war books my perception of the actions of the commanders in the field and the overall battles will be completely different. The icing on the cake was our guide Fred Hawthorne, His knowledge, experience and sense of humour made him a joy to be with.

The hotels and food on the tour were very enjoyable. Food in some of the old taverns was superb. Lunch is on the go so you can fit more in. The commissary of choice was Sheetz which provided a good choice of freshly made sandwiches and coffee. The tour coach was very comfortable and our driver, Randy, was excellent.

We have relatives in America so at the end of the tour had The Cultural Experience book flights to New York and re-arrange return journeys to the UK from there instead of Washington. All done without a hitch.

I can?t rate this tour highly enough. At some point I will be seriously looking to do the Western tour too.

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Left by Anthony and Jean on

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The Golden Journey to Samarkand

To get a 5 star rating, Cultural Experience need to do everything well. They Did!
I have already booked another tour with them in 2019 and would highly recommend them to anyone who wants an unusual and instructive holiday.

Left by Ray, Huddersfield on

Amazing experience I will not soon forget! ++

The Holocaust Tour

The tour was exactly what I was looking for, and was very impressed with the services provided!

Left by Dan, Phoenix, Az on

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Operation Mercury Tour

Good tour leader. Good tour manager. Well organised.

Left by Chris, Chichester on

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Napoleon in Italy Tour

Interesting itinerary. The Italian tour Manager was excellent.

Left by Verified Customer on

Excellently organised visit ++

The Holocaust Tour

Excellent service.

Left by John on

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The Holocaust Tour

Being my first time overseas and with a tour, I called multiple times for information, to pay for trip, etc. Everyone I spoke with was courteous and professional (Billy, Shaun, Kat).
Very well organized with nice hotels, locations, and tour guide (Dave Carter).

Left by Carol on

well organized. ++

The Holocaust Tour

The tour was well organized. Communication with the office was very helpful.

Left by David on

The Golden Journey to Samarkand is magnificent! ++

The Golden Journey to Samarkand

Excellent customer service from all the Cultural Experience staff I had contact with. The trip was magnificent! The tour guide, Dr Paul Wordsworth was outstanding, and the tour manager, Mary Reynolds was fantastic throughout.

I would certainly recommend The Golden Journey but will be...

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Excellent customer service from all the Cultural Experience staff I had contact with. The trip was magnificent! The tour guide, Dr Paul Wordsworth was outstanding, and the tour manager, Mary Reynolds was fantastic throughout.

I would certainly recommend The Golden Journey but will be unlikely to repeat it (it was a once in a lifetime trip). I also suspect that I'll be unlikely to book other tours with The Cultural Experience, as the current offer is so heavily weighted towards battlefields and military campaigns (not my thing!). However if you're planning a trip to Tibet...

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Left by Julia, Aylesbury on

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The Holocaust Tour

Planning and coordination done well. Speakers on tours excellent. Good follow-up.

Left by Jim, Mary & Kent, Raleigh, NC USA on

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The Holocaust Tour

The itinerary and Waitman and Dave were all WONDERFUL. Will be looking at other trips and would recommend highly to all

Left by Ching & Chi on

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