Our Service Reviews

Yes I would travel with them again. I thought the trip was well organised. They ticked all my boxes. The military guide was Bob Kershaw and he was excellent. He had good information and it was well explained. The tour manager, Bill Grimes, did everything that could be expected. The Russian guide was good and worked well with the group.

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Superb customer service and excellent brochure. The booking process was very straightforward and kept informed of progress with my booking. Easy payment process and friendly and helpful staff to speak to. The brochure is very well produced and the tour handout was very useful and where to find out other useful information and reading list.

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The success of this tour falls largely on the tour guide (Bob Kershaw) who provided us with an interesting, and entertaining, accounts of the battles that occurred near Moscow (Operation Typhoon), Volgograd (Operation "Fall Blau") and Kursk (Operation Citadel).
The tour manager (Billy Grimes) did an excellent job in looking after all our needs and keeping the group together.
There were two thing that spoiled the otherwise excellent tour:
1) the first hotel we stayed at had an issue with its air-conditioning. The humidity was very high hence the air felt very uncomfortable.
2) the train from Moscow to Kursk should have been retired ages ago. In contrast the return train from Kursk to Moscow was modern and very comfortable, and even had breakfast-in-bed included.
I would have given this tour 5 stars if the above two items were not present.

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Excellent Tour Manager (Billy Grimes), Tour Guide (Bob Kershaw), and in country support from Sergei for 20 paying customers. Excellent itinerary.

Marginal blemishes were 1) not great overnight train accommodation from Moscow to Kursk (but fine for 1 night) and 2) in country bus guide in Volgograd somewhat inaudible (but had sore throat). But these were minor inconveniences compared to the overall excellent tout and experience.

We would recommend the Cultural Experience again and to friends.

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I had wanted to visit the Eastern Front for twenty years and The Cultural Experience helped me make this dream come true!

The trip was well organized and the guides were very knowledgeable.

However, I think the trip had a lot of travel in a short period of time.

I would recommend The Cultural Experience to family and friends.

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Our Tour with Cultural Experience exceeded all our hopes and expectations. Our wish was to learn more about the battle on the Gallipoli Peninsular related in particular to the loss of life of my Maternal Grandfather. Dr Bruce Cherry took our Tour to the Landing Beaches and up into the hills where the fighting took place identifying with a high degree of certainty where my relative lost his life. The amount of detail Dr Cherry imparted for the who;e of the battle was awesome. Our coach and driver provided excellent comfort and the driving was considerate and careful. The Tour Manager was attentive and added to the pleasure of the whole experience. Our 4 star hotel was very comfortable and the meals, especially at the quayside, were very good indeed.. We would have no hesitation in strongly recommending to our friends and others Cultural Experience as a super Battlefields Tour Company. Thank you indeed.

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An excellent tour in every way. Dr Bruce Cherry was not only thoroughly versed in all aspects of the Gallipoli campaign, but told us about so many of the individual people involved, from private soldiers to their commanders. He also shared extra written information with anyone interested. In four days we saw all the battle sites and more, and climbed and walked in the footsteps of the men who fought.
The hotel was comfortable, the meals were great, the driver was excellent and the local guide friendly, knowledgeable and helpful.
My third battlefield tour with The Cultural Experience and I hope to do more.

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The booking process was very easy and the quality and value for money were excellent. The tour guide and tour manager were both knowledgeable and easy to approach with questions and any minor problems were sorted out quickly. Local guides were also knowledgeable and added to the local experience. The tour achieved my aim of seeing and learning more about the battlefield where my Grandfather fought in the first World War.

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The quality of guiding by Fred was as always excellent. The two criticisms that I have are first that the tour rather petered out in terms of the Civil War, though the lack of battles in the deeper south possibly made this inevitable. The tour of New Orleans and the evening on the paddle steamer partially made up for this though they were not strictly according to the rubric. The second beef is that the old mansion type hotel was a bit of a surprise, and three flights of stairs with no lift is a potential problem for older customers.

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