Our Service Reviews

This tour was fully inclusive . the organisation was well run and integrated .Our guide was completely across all aspects of the campaign.He had personally jumped with the successors of the units involved with the invasion,including the daring low level drops practiced by the German Paras.
His clear descriptions of the tactical aspects,brought it all to life for the participants in the tour.
Most of the other participants were more knowlegeable than myself ,enhancing the experience greatly.
Our manager was calm ,personable and handled any organisation with ease and aplomb.
All aspects were covered in good timing with no one feeling rushed.
Bravo Zulu!

less

Would have been helpful to know which airport we were to fly from and flight times earlier than three weeks before departure. We would have settled the balance for the tour earlier if that enabled departure details to be finalised more promptly.
Tour ran smoothly, we would use The Cultural Experience again.

less

TCE is AMAZING everything they do is AWESOME. This is our 2nd tour with The Cultural Experience Group with the first tour being the better of the two merley because of the individuals who participated in the 2nd tour where either sick with the flu and advised not to go and went or they were physically challenged (age, weight or both) which impacted the rest of the group.

The only improvement we would strongly recommened would if you could figure out anyway to control what-so-ever, which is highly unlikely.... is to better screen the people who sign up for the tours in terms of health and physical ability. We had several individuals/ couples who in reality probably should not have been on our tour because of either their age, physical limitations and/ or overall general health (the Flu). There should be a visual confirmation of proof of travel insurance from each individual who is registered weeks after they register because we had couples on our tour who had the flu virus and had bee told by their physician NOT to come on the tour but did so despite being told not to. When I asked them why their response was the same, "Because we did not purchase travel insurance". So by end of this tour absolutley EVERYONE was sick which made it horrible for those of us who had additional travel plans after the TCE tour ended. So in my perfect world if TCE could better screen for health, physical abilities and travel insurance so as to maybe prevent those who aren't really physically able to walk 3 miles and/ or for those who get sick just before the trip will think twice and decided not to come or reschedule due to illness. Having people with physical limitations and/ or who are sick on a tour with those who are healthy is not fare to the health individuals and makes it harder to enjoy the tour as a result not to mention they slow the entire group and tour up because it has to always be about them and their limitations.

less

I have had a life long interest in the American Civil War and the itinerary for this tour ticked all the boxes. Once on the tour the itinerary just didn't do it justice, the tour was amazing. Following the campaigns of the armies, the battlefields, the walks, the museums, the buildings. When I read my civil war books my perception of the actions of the commanders in the field and the overall battles will be completely different. The icing on the cake was our guide Fred Hawthorne, His knowledge, experience and sense of humour made him a joy to be with.

The hotels and food on the tour were very enjoyable. Food in some of the old taverns was superb. Lunch is on the go so you can fit more in. The commissary of choice was Sheetz which provided a good choice of freshly made sandwiches and coffee. The tour coach was very comfortable and our driver, Randy, was excellent.

We have relatives in America so at the end of the tour had The Cultural Experience book flights to New York and re-arrange return journeys to the UK from there instead of Washington. All done without a hitch.

I can?t rate this tour highly enough. At some point I will be seriously looking to do the Western tour too.

less

Excellent customer service from all the Cultural Experience staff I had contact with. The trip was magnificent! The tour guide, Dr Paul Wordsworth was outstanding, and the tour manager, Mary Reynolds was fantastic throughout.

I would certainly recommend The Golden Journey but will be unlikely to repeat it (it was a once in a lifetime trip). I also suspect that I'll be unlikely to book other tours with The Cultural Experience, as the current offer is so heavily weighted towards battlefields and military campaigns (not my thing!). However if you're planning a trip to Tibet...

less