Our Service Reviews
To ensure that we give you the best tour possible, not only do we send customer surveys by post but we also use Feefo. An independent customer feedback tool that collects straightforward reviews from genuine customers, Feefo allows customers to leave comments regarding all aspects of their dealings with us. This means you can trust our ratings 100%. Our latest 20 reviews are listed below, but to see even more great feedback, scroll to the bottom of this page and click the Feefo logo.
Great Cultural Experience 
Holocaust Landscapes
The trip was very well coordinated and there were great experiences in every country and every city. This was our second trip with the Cultural Experience and would recommend and do another.
The Eastern Front: Russia 1941-43
Cultural Experience always provide first class tour guides, often from a military background. This tour had Lt-Colonel Mathias Strohn. From the German Army. A fluent English speaker and professional historian he explained quite complex issues extremely clearly. The second service quality is their ability to...
Cultural Experience always provide first class tour guides, often from a military background. This tour had Lt-Colonel Mathias Strohn. From the German Army. A fluent English speaker and professional historian he explained quite complex issues extremely clearly. The second service quality is their ability to create a good harmony in the group. The tour manager was Shaun Smith who did much to achieve this by working hard in the background. They also limit the numbers to twenty to achieve a harmonious atmosphere. Result: a great tour.
We would recommend you to others.
Holocaust Landscapes
Having used your company twice ....we have been happy with the service.
Not cheap in any sense of the word, but excellent value for money.
Wellington in Spain
Absolutely first rate guiding by Col Nick Lipscombe, and faultless organisation by the tour manager Gael Ritchie.
Marketing says:
Thank you for your comments Malcolm & Karen, I will pass them on to Gael and Nick and we hope to see you in 2019.
Best tour ever!
Holocaust Landscapes
Everything about this tour worked perfectly.
Highly recommended
The Eastern Front: Russia 1941-43
Would take another one of their tours. Highly professional staff.
Marketing says:
And we would be happy to welcome you once more. Thank you for your feedback.
Nick and Gail: A great team.
Wellington in Spain
Nick was a really excellent tour guide - extremely knowledgeable, polite, patient, diligent, caring and with a sense of humour. Gail was a very efficient and friendly tour manager.
Marketing says:
Thank you for your feedback which we will pass on tour Nick, Gael and everyone involved in the tour. We hope to see you again very soon
An excellent tour with efficient planning and historical context
Wellington in Spain
The tour was well planned; although the geography and the timeline of the Peninsula War, and we had to go backwards and forwards in time, this was understandable in terms of efficiency
The leader was an excellent 'lecturer'. He made clear the important parts of what needed to be...
The tour was well planned; although the geography and the timeline of the Peninsula War, and we had to go backwards and forwards in time, this was understandable in terms of efficiency
The leader was an excellent 'lecturer'. He made clear the important parts of what needed to be understood, and answered questions fully. If he didn't know the answer he said so
The hotels used were of a very high standard. In only one hotel (Elvas) did I feel that the room was lacking anything. It was a pleasure to have bidets in every hotel, although some hotels positioned them very strangely in the bathroom
Our tour manager was very efficient. I had no reason to put her to the test, unlike one or two other tour members, but they appeared to have been well served as a result of her intervention
Marketing says:
Hi John, thank you for your feedback. You are correct, sometimes because we have to go back and forward in time when discussing certain things for logistical reasons but we are glad that you enjoyed the tour and hope to see you again in 2019
A quite enjoyable holiday, good companions 
Italy During the First World War
Good leader hotels OK, but food disappointing especially breakfasts. The meal out on the first night was poor both for food and wine.
Marketing says:
Thank you for your feedback. Would you be able to email us at info@theculturalexperience.com so that we can discuss the small issues that you had? We are always looking to improve our service and this feedback is always greatly received. Thanks
Historical tours.
Holocaust Landscapes
This is my seventh (and eighth) tour with Cultural Experience, so obviously I like them. Their emphasis on historical, especially military, tours aligns very nicely with my interests. Setting up tours with them is relatively easy, but they really shine when asked to coordinate two tours taken (nearly)...
This is my seventh (and eighth) tour with Cultural Experience, so obviously I like them. Their emphasis on historical, especially military, tours aligns very nicely with my interests. Setting up tours with them is relatively easy, but they really shine when asked to coordinate two tours taken (nearly) consecutively. I don?t like to ?cross the pond? for only one trip, so they have worked out flights, transfers, and hotels for me on several occasions, and they have all worked well.
Marketing says:
Thank you for your feedback. Thank you for coming with us on so many tours and hope this continues in 2019
Enjoyable trip with very knowledgable guide - highly recommended.
Wellington in Spain
A well-organised holiday, with comfortable hotels, good food (if a little short of veg, but that's the Spanish way!) and a friendly and helpful driver. The tour manager made sure everything ran smoothly, including supplying us with plenty of water to make sure we didn't suffer too much from the heat.
A well-organised holiday, with comfortable hotels, good food (if a little short of veg, but that's the Spanish way!) and a friendly and helpful driver. The tour manager made sure everything ran smoothly, including supplying us with plenty of water to make sure we didn't suffer too much from the heat.
Our guide was very knowledgeable, clearly explaining both the background to the conflict and how each battle unfolded, linking it all to the landscape, weaponry and tactics. His army background was a bonus, and he was happy to answer all sorts of questions about tactics, daily life in Wellington's army, etc. We had enough free time to wander around the various towns and walled cities we visited, if we wanted to, or time to sit in cafe's and bars chilling out if that took our fancy.
Marketing says:
Thank you Penny, we are happy to hear that you enjoyed the tour with us. I will pass all of your comments on to Nick, Gael and everyone else involved in the tour and we hope to see you on another tour soon.
Un tour indispensable para conocer al ejército de Wellington en España...
Wellington in Spain
Excelente recorrido por el frente oeste de la Guerra de Independencia Española, imprescindible para cualquier aficionado al tema, bajo la batuta maestra de Nick Lipscombe.
Marketing says:
Thank You for your review Jorge and i hope this is the first of many tours you will join us on.
The Eastern Front: Russia 1941-43
Just a great tour . I had a fall and they took over in my hour of need
Marketing says:
Hi Ian, i hope you are feeling better after your fall and i am glad Shaun Smith was able to help & ensure you could enjoy the rest of the tour with us.
Wellington in Spain
Excellent lecturer, combined with good hotels and organisation
Marketing says:
Thank you for review. We are glad to hear that you had a great experience and we look forward to seeing you again
Kaliningrad: Russia's forgotten Exclave
The service could not have been better. it was excellent
Marketing says:
Hi Sonia, thank you for your review, we are pleased to hear that you enjoyed the tour. All of your comments will be passed to everyone involved in the tour.
The Cultural Experience is Real History
Kaliningrad: Russia's forgotten Exclave
The Cultural Experience always provides exactly what the tourists and participants want and expect, which is real onsite explanations of history where it actually occurred. If you want to know what happened on the battlefield, you will be shown where it happened and, more often than not, why it happened.
Marketing says:
Thank you for your review Keith and we are glad to hear you enjoyed your time in Kaliningrad. We look forward to seeing you on another tour very soon.
Highly enjoyable trip.
Kaliningrad: Russia's forgotten Exclave
Very good service, well-prepared tour leader able to explain the ground very clearly. Excellent local guide with full knowledge of her area.
The only change I would make would be to write in some time in Gdansk, probably at the end of the trip. There are surviving fortifications from 1807, a WW2...
Very good service, well-prepared tour leader able to explain the ground very clearly. Excellent local guide with full knowledge of her area.
The only change I would make would be to write in some time in Gdansk, probably at the end of the trip. There are surviving fortifications from 1807, a WW2 museum and other historical locations. We were lucky to see Westerplatte, the extra time would enable this to be included in the programme as a regular location rather than a lucky addition. (A much appreciated 'lucky addition', well done C.E!)
Marketing says:
Hi Alan, thank you for your review. I will pass your comments on to Alan and the rest of the team. We are pleased to hear that you had any enjoyable time and we hope to see you again in 2019!
I took out of the experience what i needed to, orgnaisation on trip poor. 
The Holocaust: Poland and the Nazi Death Camps
I was very excited by the service that i received prior to leaving but the trip was disappointing in parts due to the lack of organisation by Cultural experience, the guides did their best in bad situations and instructions we were given were not followed through and it was a disappointment.
Marketing says:
Hi Chris, thank you for your review. As you know, we are in direct communication regarding the issues you experienced on tour and thank you for providing more details.
Amazing experience with wonderful guides
The Holocaust: Poland and the Nazi Death Camps
We had two very amazing ladies as our guides. Nikki did a fantastic job making sure everything went smoothly (despite a difficult tour member) and Isabel was so knowledgeable, being able to answer our questions. Thank you for a memorable and life changing tour!!
Marketing says:
Hi Katina, thank you so much for your wonderful review. I will pass all of your comments on to Nikki & Isabel, along with everyone involved in the tour. We are so pleased to hear that you had a wonderful experience and hope that you will travel with us again soon.
Would highly recommend for anyone wanting to learn about the holocaust.
The Holocaust: Poland and the Nazi Death Camps
Great experience on learning about the camps and Jewish ghettos of WW2 Poland. Very informative. Overall, travel accommodations and meals were excellent.
Marketing says:
Thank you very much for leaving your review. We are pleased to see that you enjoyed the tour and our hope is that if you travel with us again we will give you a 5 star experience.
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