Our Service Reviews
To ensure that we give you the best tour possible, not only do we send customer surveys by post but we also use Feefo. An independent customer feedback tool that collects straightforward reviews from genuine customers, Feefo allows customers to leave comments regarding all aspects of their dealings with us. This means you can trust our ratings 100%. Our latest 20 reviews are listed below, but to see even more great feedback, scroll to the bottom of this page and click the Feefo logo.
Peninsula perfection 
Wellington in Spain
The TCE service on the tour was excellent. Every day was well organised to keep the schedule on track and the days events rounded off with lovely evening meals. The tour handout was very well put together with excellent maps that could be clearly followed on the battlefield.
The Cultural Experience's Wellington in Spain, an excellent tour as always
Wellington in Spain
Excellent, both from the expert guide, Ashley, and from the tour manager, Stephen. An extremely well planned trip.
Bucket List Tour
Wellington in Spain
The service was outstanding. Lodging and food were extremely good. The bus was modern, clean, well maintained and the driver was excellent. The Tour Manager did an outstanding job and was always available for any issues that arose.
A Good Peninsula Tour for New comers and Veterans.
Wellington in Spain
The tour was well organised, the hotels were very comfortable, meals were (mostly) very good, and the tour manager was very efficient and helpful. I have travelled many times with TCE and always found them excellent value for money.
Best experience of my life and Tim is an outstanding guide
The Holocaust
The hotels were excellent. The food was ok. Specifically the dinner at the Holiday Inn was actually pretty terrible ina city with so much to offer food wise.
My chicken looked as if it as canned and I am certain it was to shape it that way. My entire meal was cold as if prepared hours before...
The hotels were excellent. The food was ok. Specifically the dinner at the Holiday Inn was actually pretty terrible ina city with so much to offer food wise.
My chicken looked as if it as canned and I am certain it was to shape it that way. My entire meal was cold as if prepared hours before and put into a microwave. Please do not use a hotel for a dinner. It really was a huge miss.
Holocaust tour highly recommended
The Holocaust
Service by Professor Tim Cole and Ross were outstanding. I highly recommend this tour.
Unforgettable experience. 
The Romans in Provence
A good service with quick and friendly response to my queries.
Holocaust Poland 2025
The Holocaust
It was great,
Professor Cole's Holocaust Tour
The Holocaust
Perfect!
Average. Could be rated outstanding with a few changes.
The Holocaust
Good service overall. Lunch at the food court was not satisfactory and 20 minutes for lunch was not enough time. Too much time was spent at the Jewish cemetery. Also, some of the walking was too rushed was not able to take photos due to the pace. The coordination of transfer to, and from the...
Good service overall. Lunch at the food court was not satisfactory and 20 minutes for lunch was not enough time. Too much time was spent at the Jewish cemetery. Also, some of the walking was too rushed was not able to take photos due to the pace. The coordination of transfer to, and from the airport was chaotic. The itinerary needs to be sent out more than one week before the start of the trip to allow time to prepare for the trip.
A great tour
The Holocaust
Excellent all round, could not fault it.
Need I say more
Review of The Holocaust Tour by One Participant
The Holocaust
Already covered.
The Romans in Provence
Good
Poland's forgotten Holocaust sites
Poland?s Forgotten Holocaust Sites
For future tours of this nature it is a little late to receive a reading list via the handout given at the start of the tour rather than say at the time of the booking. This could surely form part of an email to participants well before the start of the trip and so help them to prepare themselves in...
For future tours of this nature it is a little late to receive a reading list via the handout given at the start of the tour rather than say at the time of the booking. This could surely form part of an email to participants well before the start of the trip and so help them to prepare themselves in advance.
Marketing says:
Thank you for your thoughtful suggestion. We completely understand how receiving the reading list earlier would help guests prepare more fully, and we?ve taken this feedback on board to improve the pre-departure experience for future tours.
Understanding the holocaust by bullets in the Baltic States
The Holocaust in the Baltic States
Susie the tour manager was brilliant and kept us sane!
Marketing says:
Thank you for your kind words. We?re delighted to hear that Susie?s support and dedication made such a difference to your experience, and we?ll be sure to pass on your praise to her.
Far below TCE?s standards
The Holocaust in the Baltic States
Possibly the best tour manager with whom I have had the pleasure of touring. Constantly doing everything possible to make the tour better and to meet the needs of all the guests. I really can?t think of a single thing that went wrong that she did not try to correct, except possibly for the...
Possibly the best tour manager with whom I have had the pleasure of touring. Constantly doing everything possible to make the tour better and to meet the needs of all the guests. I really can?t think of a single thing that went wrong that she did not try to correct, except possibly for the historian. And she did all she could to improve that.
Marketing says:
Thank you for your kind words about the tour manager. We?re delighted to hear she worked tirelessly to support the group and enhance the experience, and we will be sure to share your praise with her.
Recommend tour Holocaust in the Baltics
The Holocaust in the Baltic States
Attentive and comprehensive service
For Those Wishing to Broaden Understanding of the Holocaust.
Poland?s Forgotten Holocaust Sites
Efficient and courteous service from the booking stage and throughout the tour. Excellent accommodation and meals throughout.
Marketing says:
Thank you for your kind words. We?re so pleased the tour, service, and arrangements met your expectations and helped broaden your understanding of this important history. We hope to welcome you on another journey soon.
Worthwhile Holocaust Tour 
Poland?s Forgotten Holocaust Sites
It was OK. The tour manager worked hard and tried to meet everyone?s needs. Sometimes the forest was lost for the trees or vice versa. Could have communicated better on the bus. She often assumed that everyone had heard a scheduling announcement when those of us in the back had not.
Marketing says:
Thank you for sharing your feedback. We?re glad to hear you found the tour worthwhile and appreciated the efforts of the tour manager. We also value your comments about communication, which we?ll take on board to ensure announcements are clearer for everyone in the future.
The English Civil War - an unnecessary tragedy. We could learn from iit
The English Civil Wars
Nothing to say - it was excellent
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