Our Service Reviews

My only minor quibble was that as the only member of the party to arrive alone from Glasgow it was not made sufficiently clear to me that in Madrid I was to rendezvous with our tour manager in a different airport terminal . An anxious hour !
Everything else was either good or very good . I am always reluctant to award full marks or five stars .
On the return journey, due mainly to the late departure of our Vueling flight from Corunna, I missed my connection to Glasgow and had to spend the night in Terminal 5 at Heathrow . This was NOT the fault of The Cultural Experience .

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Well organised - high class hotels and efficient transport. Any problems dealt swiftly by Shaun. Brilliant course leadership by the highly knowledgable and articulate Nick Lipscombe- it?s one thing being an historian, quite another understanding what you are talking about because you have a high ranking military background.

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Yes I would travel with them again. I thought the trip was well organised. They ticked all my boxes. The military guide was Bob Kershaw and he was excellent. He had good information and it was well explained. The tour manager, Bill Grimes, did everything that could be expected. The Russian guide was good and worked well with the group.

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Superb customer service and excellent brochure. The booking process was very straightforward and kept informed of progress with my booking. Easy payment process and friendly and helpful staff to speak to. The brochure is very well produced and the tour handout was very useful and where to find out other useful information and reading list.

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The success of this tour falls largely on the tour guide (Bob Kershaw) who provided us with an interesting, and entertaining, accounts of the battles that occurred near Moscow (Operation Typhoon), Volgograd (Operation "Fall Blau") and Kursk (Operation Citadel).
The tour manager (Billy Grimes) did an excellent job in looking after all our needs and keeping the group together.
There were two thing that spoiled the otherwise excellent tour:
1) the first hotel we stayed at had an issue with its air-conditioning. The humidity was very high hence the air felt very uncomfortable.
2) the train from Moscow to Kursk should have been retired ages ago. In contrast the return train from Kursk to Moscow was modern and very comfortable, and even had breakfast-in-bed included.
I would have given this tour 5 stars if the above two items were not present.

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Thank you for your comments David. With the air con at the hotel we are sorry that this was centrally controlled and we will look at this for our next tour, so thank you for bringing it to our attention. Likewise with the train. We want both train journeys to be very comfortable and are happy that you enjoyed the 2nd over night train. Thank you for travelling with us and we hope to see you again soon. 

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Thank you for your comments. We have of course looked at alternative ways to travel to Cannakale and appreciate that arriving at 1am (or 11pm in the UK) is quite late after a days travelling. We try and break the travel up by having dinner en route to ensure we aren't on the coach for too long. I am glad to hear that this didn't impact on your tour too much however and we hope to see you again soon. 

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Excellent Tour Manager (Billy Grimes), Tour Guide (Bob Kershaw), and in country support from Sergei for 20 paying customers. Excellent itinerary.

Marginal blemishes were 1) not great overnight train accommodation from Moscow to Kursk (but fine for 1 night) and 2) in country bus guide in Volgograd somewhat inaudible (but had sore throat). But these were minor inconveniences compared to the overall excellent tout and experience.

We would recommend the Cultural Experience again and to friends.

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I had wanted to visit the Eastern Front for twenty years and The Cultural Experience helped me make this dream come true!

The trip was well organized and the guides were very knowledgeable.

However, I think the trip had a lot of travel in a short period of time.

I would recommend The Cultural Experience to family and friends.

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Our Tour with Cultural Experience exceeded all our hopes and expectations. Our wish was to learn more about the battle on the Gallipoli Peninsular related in particular to the loss of life of my Maternal Grandfather. Dr Bruce Cherry took our Tour to the Landing Beaches and up into the hills where the fighting took place identifying with a high degree of certainty where my relative lost his life. The amount of detail Dr Cherry imparted for the who;e of the battle was awesome. Our coach and driver provided excellent comfort and the driving was considerate and careful. The Tour Manager was attentive and added to the pleasure of the whole experience. Our 4 star hotel was very comfortable and the meals, especially at the quayside, were very good indeed.. We would have no hesitation in strongly recommending to our friends and others Cultural Experience as a super Battlefields Tour Company. Thank you indeed.

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An excellent tour in every way. Dr Bruce Cherry was not only thoroughly versed in all aspects of the Gallipoli campaign, but told us about so many of the individual people involved, from private soldiers to their commanders. He also shared extra written information with anyone interested. In four days we saw all the battle sites and more, and climbed and walked in the footsteps of the men who fought.
The hotel was comfortable, the meals were great, the driver was excellent and the local guide friendly, knowledgeable and helpful.
My third battlefield tour with The Cultural Experience and I hope to do more.

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