Our Service Reviews

To ensure that we give you the best tour possible, not only do we send customer surveys by post but we also use Feefo. An independent customer feedback tool that collects straightforward reviews from genuine customers, Feefo allows customers to leave comments regarding all aspects of their dealings with us. This means you can trust our ratings 100%. Our latest 20 reviews are listed below, but to see even more great feedback, scroll to the bottom of this page and click the Feefo logo.

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Vikings!

Very good

Left by Verified Customer on

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The Monmouth Rebellion

Good administration from head office, and reasonable value for money.
An approachable and very efficient our manager.

Left by Graham on

Great way to learn more about Viking history and culture ++

Vikings!

As I said above, the logistics support was great and provided a relaxing environment where I could concentrate on the historical material, and not the logistics of traveling.

Left by Kurt, USA on

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The Monmouth Rebellion

Excellent

Left by David, GBR on

A Wonderful Tour in Every Way! ++

Vikings!

The service was wonderful. Our guides were always available and quick to help with any issues, and they kept us traveling with good humor.

Left by Joanne M., USA on


Marketing says:

Thank you for your kind review. We're delighted you had such a wonderful experience on our Vikings tour. It's great to hear our guides' support, responsiveness and good humour helped make your journey so enjoyable.

A PERFECT FIRST EXPERIENCE WITH TCE ++

Vikings!

TCE provided a great experience at every level. Our accommodations were always nice. The food was top notch. I felt safe in every area that we stayed in, ate in, and visited. Our tour guide (Stephen) was attentive to our needs and constantly checked in on everyone. I noticed that whenever a tour...

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TCE provided a great experience at every level. Our accommodations were always nice. The food was top notch. I felt safe in every area that we stayed in, ate in, and visited. Our tour guide (Stephen) was attentive to our needs and constantly checked in on everyone. I noticed that whenever a tour member was unusually quiet or subdued, the tour manager would make a point of going over and speaking quietly to the individual to make sure they were ok.

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Left by Sara, USA on


Marketing says:

Thank you for your wonderful review. We're delighted your first experience with TCE was such a positive one. It's especially pleasing to hear that Stephen's attentive care and support helped make you feel comfortable throughout the tour. We hope to welcome you on another adventure soon.

Anne Frank Tour ++

The Anne Frank Story

Our tour manager was brilliant. The few issues we had one particular hotel was handled with total professionalism and sorted quickly. He ensured everything we needed to know was given in a clear and precise manner. This management and organisation of the tour added to the overall enjoyment of our...

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Our tour manager was brilliant. The few issues we had one particular hotel was handled with total professionalism and sorted quickly. He ensured everything we needed to know was given in a clear and precise manner. This management and organisation of the tour added to the overall enjoyment of our experience.

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Left by Les, GBR on


Marketing says:

Thank you for your kind feedback. We're delighted to hear your Tour Manager's professionalism and organisation helped make your Anne Frank Tour such an enjoyable experience. We'll be sure to pass on your comments, and we hope to welcome you on another tour soon.

Cultural and Military Meandering with TCE ++

Guardians of Empire

Valerie in the office provides excellent service as do Andy and Susie.

Nothing is too much trouble.

Left by Joy, AUS on


Marketing says:

Thank you so much!

The Ann Frank Story is the ++

The Anne Frank Story

TCE did very well with this tour The Anne Frank Story. Led by knowledgeable scholar Prof. Tim Cole who is very knowledgeable about the Holocaust and is also a great communicator which.

Supported by Ian Coyne as Tour Manager who is very well organized and who continually plans ahead. Ahead...

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TCE did very well with this tour The Anne Frank Story. Led by knowledgeable scholar Prof. Tim Cole who is very knowledgeable about the Holocaust and is also a great communicator which.

Supported by Ian Coyne as Tour Manager who is very well organized and who continually plans ahead. Ahead of arriving in Aachen, Germany on Friday, July 3, Ian contacted the Hotel to make sure all of the arrangements were made.

While confirming the address of the hotel, he determined the actual address was different than scheduled. There were two hotels from the same chain and the booking was outside Aachen not inside the city as was scheduled.

He quickly made some quick changes in when a walking tour would start and all came off well.

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Left by Mark Pritchard, USA on


Marketing says:

Thank you for your thoughtful feedback. We're delighted you enjoyed The Anne Frank Story tour and that Professor Tim Cole's expertise and Ian's excellent organisation helped make the experience so memorable. We'll be sure to pass on your kind comments to them both.

An excellent niche tour company ++

The Anne Frank Story

Excellent service ( that's one of the reasons I've been with you for so many trips).

Left by Shimon, ISR on


Marketing says:

Thank you for your kind words and, above all, for your continued loyalty. We're delighted to hear you've consistently received excellent service, and we look forward to helping you plan many more memorable trips in the future.

Your well worth the money ++

The Anne Frank Story

Service was very good no problem on the tour

Left by Verified Customer on

Custer and the Indian Wars - A Great experience. ++

Custer & The Indian Wars

Everything was well-organised with little in the way of major problems. While I did have some confusion at one point over flights and seat bookings, but this was sorted and explained to my satisfaction by tour manager Alan Rooney.
The daily schedule ran to plan and where there was any untoward...

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Everything was well-organised with little in the way of major problems. While I did have some confusion at one point over flights and seat bookings, but this was sorted and explained to my satisfaction by tour manager Alan Rooney.
The daily schedule ran to plan and where there was any untoward issue, contingencies were covered.
I had no issues with the hotels or catering arrangements provided and would add a special word for our American bus tour driver Cory. Great driving at all times plus always friendly and helpful.

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Left by Verified Customer on


Marketing says:

Thank you for your kind feedback. We're delighted to hear you enjoyed the tour and that everything ran smoothly overall. It's great to know that your queries were resolved and that you appreciated his support throughout the tour. We'll also be sure to pass on your kind comments to Cory, who will be...

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Thank you for your kind feedback. We're delighted to hear you enjoyed the tour and that everything ran smoothly overall. It's great to know that your queries were resolved and that you appreciated his support throughout the tour. We'll also be sure to pass on your kind comments to Cory, who will be pleased to hear how much his driving and friendly service were appreciated. We hope to welcome you on another tour soon.

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Guardians of Empire

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Left by Bradley on

Great tour, terrible hotels . . -

Guardians of Empire

It appeared fine.

Left by Carrollanne, GBR on

++

Guardians of Empire

Most excellent!

Left by Robert on

TCE Custer Tour ++

Custer & The Indian Wars

Superb.

Left by Adam, HKG on

Very enjoyable visit to the Portugal Peninsular War battlefields ++

Wellington in Portugal

The service from TCE was excellent throughout, from the original booking to the management during the tour. They are always very approachable and helpful.

Left by Rob, GBR on


Marketing says:

Thank you for your wonderful review. We're delighted you enjoyed the tour and that our team looked after you so well from your initial booking through to the end of your time in Portugal. We really appreciate your kind comments.

Excellent Tour - Operation Market Garden ++

Arnhem, Operation Market Garden

Booking was easy and communication with TCE was clear and timely. Always good working with them. Our tour manager (Susie Cooper) was well organized and very accommodating. She also contributed to educating us on the establishment of military cemeteries and burials. Jon Rooke really knew the history...

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Booking was easy and communication with TCE was clear and timely. Always good working with them. Our tour manager (Susie Cooper) was well organized and very accommodating. She also contributed to educating us on the establishment of military cemeteries and burials. Jon Rooke really knew the history and had an engaging manner in sharing it.

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Left by Diane, USA on

Would come again with no hesitation and have already recommended ++

A Near Run Thing

A well prepared and detailed approach .
The choice of Hotel was very wise and my only complaint was that the two wines offered on the first evening meal were awful.

Left by Thomas Whitley, GBR on


Marketing says:

Thank you for your wonderful review and for recommending us to others. We're delighted you enjoyed the tour, the detailed planning and the hotel. We also appreciate your feedback about the wine on the first evening, and we'll take your comments on board.

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Wellington in Portugal

Excellent. Both office and tour manager and guide.

Left by Elizabeth, USA on

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